Refund policy

ReBran Return & Refund Policy

Thank you for shopping with ReBran. Each batch of our granola is handcrafted in Hawaii with care, and we want you to be completely happy with your order.

Returns

Because our products are perishable food items, we cannot accept returns or exchanges once an order has been shipped.
If your order has not yet been shipped, please contact us immediately at hello@rebrangranola.com to see if cancellation is still possible.

If your package arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos and your order number. We’ll evaluate the issue and make it right through a replacement or refund.

Order Cancellations

Orders may be canceled only before shipping. Once your order has been fulfilled or shipped, it cannot be canceled, modified, or refunded.

Sale Items & Gift Cards

All sale items and gift cards are final sale and cannot be returned or refunded.

Refunds

Approved refunds will be issued to your original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or credit card company.

If more than 15 business days have passed since your refund was approved, please contact us at hello@rebrangranola.com.

Questions

You can always reach out to us at hello@rebrangranola.com for any questions regarding your order.